Swan Lake Hoodie | Property of...

• The printing process is DTG (Direct To Garment) Printed. This process, where the ink is sprayed into the fabric, is different than a heat-pressed or vinyl application and some describe it as a more “vintage” look. 

• Item/Design Colors: Every effort has been made to accurately depict item and design colors in this listing, however, it is possible that the color on your computer screen may not be an exact match to your item. 

Calm & Blue Designs creates custom orders and therefore does not accept returns or exchanges. Exceptions will be made if there is any damage during shipment, or when the mistake belongs to our factories such as manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out with photo evidence of the item’s improper condition.

You’re free to cancel an order anytime before items have been created, this is generally up to 12 hours after an order is placed. If a cancelation is requested after an item has been made, money and time have already been invested. At this point, a cancelation is not possible. 

Products are shipped after 2-7 days in production. We estimate it to take 7-14 days from time of order to your door.  After an item is shipped, things have moved beyond our control.  Shipping (particularly for international orders) is affected by many outside influences, especially busy holiday times and COVID-19. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.

A NOTE ON SHIPPING:
This product is made especially for you, which is why it takes a bit longer to get to you than the big name online stores. Making products on demand instead of in bulk helps reduce overproduction, and prevents waste – so thank you for contributing to a greener world and making thoughtful purchasing decisions.